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Work for Scotland

Head of User Centred Design - Major Programmes

Job summary

Salary £62,191 - £71,781
DDaT Pay Supplement £4,000 per annum pro rata
Location Glasgow and Edinburgh
Hours Around 37.00 per week
Closing Date 09 July 2019 at midnight
Reference IRC72149E
Employment Type Permanent Employee

We are currently seeking applications for Head of User Centred Design – Major Programmes based in Glasgow or Edinburgh. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

DDaT Pay Supplement
This post attracts a £4,000 DDAT pay supplement after a 9 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review.

Overview
The Office of the Chief Designer promotes and delivers design across Scottish Government and beyond. It develops the Scottish Approach to Service Design as a concept, community and set of playbooks and methods; creates ‘service design and digital ready cultures’ in organisations; seeks to broaden the application of service design to include policy design; and supports the Scottish Government in its commitment to open and accessible government. Division members also serve in leadership roles on major programmes and projects.

Qualifications Required
For jobs in Band B & C you must hold a minimum of 3 Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria
1. Extensive experience of leading user centred design teams in complex and fast-paced multi –disciplinary product and/or service design contexts in the public and / or private sectors. At least one of the these experiences must be in a digital product / service design context.
2. Demonstrable experience of successfully communicating the value of user centred design to a wide variety of audiences, including senior leaders.
3. An expert level understanding of the strengths and limitations of user research and other user-centred design methods, tools and practices.
4. Experience of reviewing the work of others, coaching and developing junior staff, and managing overall quality and standard of work.

For further information on this vacancy please download and review the “Person Specification and Further Information for Job Applicants” which you will find below. To apply, please submit a CV outlining your relevant skills and experience for the role (no more than 2 sides of A4) and a personal statement (of no more than 750 words).

In the event that one or more of the successful candidates are unable to take up the post or further posts are required, a reserve list of successful candidates will be kept for up to 9 months.

When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification via this website before the closing date. CV and personal statement should be one document.  To learn more about this opportunity, please contact Social Security Resourcing who can be reached at email, socialsecurityprogramme_resourcing@gov.scot.

If you experience any difficulties accessing our website or completing the online application form, please contact Recruitment Team on 01312447397 or via recruitment@gov.scot.

Apply for this job

You should read each of the Essential Criteria and think about a time or an example that can help demonstrate your knowledge/skills. Remember, this must be evidence based and your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.


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