[ To skip navigation click here ]

Advice Services Policy Manager

Job summary

£38541 - £46599
Glasgow or Edinburgh
Around 37.00 per week
Closing Date
07 October 2020 at midnight
Employment Type
Permanent Employee

We are currently seeking applications for an Advice Services Policy Manager within the Social Justice and Regeneration Department based in Glasgow or Edinburgh. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

This new post offers an excellent opportunity to develop a broad range of skills in a high profile policy area – working across government and with external stakeholders to help bring about a more socially just Scotland. The Advice Services Team leads on policy development for welfare and debt advice and provides overall sponsorship for Citizens Advice Scotland and the network of bureaux within the Scottish Government. Our immediate focus is to invest additional debt advice funding in response to the COVID-19 pandemic. More widely, the team's objectives are to deliver a more strategic forward look on welfare advice and implementing, with the sector, the Debt Advice Routemap, published in December 2019. The post will require close working across Government and external stakeholders to deliver the Scottish Government's objectives.

The team sits within the Social Justice Strategy Unit, which sets the strategic direction for reducing poverty and tackling inequality, both of which have been exacerbated by the COVID-19 pandemic. Our Unit has a key role in addressing the economic and social impacts of COVID-19, working to renew Scotland for the better by maximising incomes and reducing costs for those experiencing or at risk of poverty. With a sharp focus on the challenging targets set within the Child Poverty (Scotland) Act and the vision for a fairer and more prosperous Scotland, outlined in the Fairer Scotland Action Plan, the unit leads on key policies including food insecurity and debt, whilst influencing action across the Scottish Government, public sector and beyond. Our forward look must also take account of the UK's exit from the European Union, to avoid a doubling down of negative impacts on wellbeing and financial security.

Main Duties
• Work with the C1 team leader to develop a more coherent policy and investment framework for welfare advice services to ensure they are visible, accessible, high quality and capable of providing invaluable support to those most at need in our communities.
• Work with our partners to progress actions in the Debt Advice Routemap, our vision for a user-centred, collaborative and sustainable free debt advice system in Scotland.
• Regular engagement with delivery partners, including managing performance against deliverables.
• Financial management of a variety of grants issued to external delivery partners – ensuring funding is used to its fullest potential and that advice providers are supported to deliver high quality advice.
• Contribute to the wider work of the unit to support Ministers and deliver social justice priorities as required.

Qualifications Required
For jobs in Band B & C you must hold a minimum of 3 Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria
1. Experience of delivering programmes of work within a cross-cutting policy environment, influencing senior external and internal stakeholders.
2. Experience of invoice management and payment, as well as budget control.
3. Strong analytical skills and an ability to explain complex information and communicate recommendations to senior colleagues and/or Ministers.
4. A track record of building and maintaining good working relationships with a wide range of internal and external stakeholders, including those with conflicting views.

Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice with an account registered to the 'Zoom' app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

Further Information
For further information on this vacancy please download and review the "Person Specification and Further Information for Job Applicants" which you will find below. To apply, you must fully complete and submit an online application via this website before the closing date. To learn more about this opportunity, please contact Kyle Murray who can be reached at Kyle.Murray@gov.scot.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team on 0131 528 5811 or via recruitment@gov.scot.

Apply for this job

You should read each of the Essential Criteria and think about a time or an example that can help demonstrate your knowledge/skills. Remember, this must be evidence based and your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.

Other things you can do with this job


Get Acrobat Reader You will need Adobe Acrobat Reader to view PDF documents. To download it for free please click on the logo.