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Content Designer

Job summary

Grade B2: £30,652- £35,110
DDaT Pay Supplement* £4,000 per annum pro rata
Glasgow or Edinburgh
Around 37.00 per week
Closing Date
04 May 2021 at midnight
Employment Type
Permanent Employee

We are currently seeking applications for a Content Designer within the Digital Transformation Division based in Edinburgh or Glasgow. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

DDaT Pay Supplement
This post attracts a £4,000 DDaT pay supplement after a 9 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review.

The Digital Strategy for Scotland, A changing nation: how Scotland will thrive in a digital world (https://www.gov.scot/publications/a-changing-nation-how-scotland-will-thrive-in-a-digital-world/), was published in March 2021 and it sets out our plans for ensuring that we put digital at the heart of everything we do.

The Digital Transformation Division sits within Scottish Government's Digital Directorate. Our aim is to help government organisations adopt digital business models that will deliver well designed, accessible and inclusive public services.

Through this we facilitate transformation of existing public services, making best use of digital technology for our citizens by championing the core principles of re-use and collaboration – both in technology and skills, and to be an employer of choice in Scotland.

The Scottish Government National Outcome to which the job contributes directly is "Our public services are high quality, continually improving, efficient and responsive to local people's needs". More information about Scottish Government National Outcomes is available at https://nationalperformance.gov.scot/national-outcomes.

A content designer works on the end-to-end journey of a service to help users complete their goal and government deliver a policy intent. Their work may involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels. They make sure appropriate content is shown to a user in the right place and in the best format.

Content designers are responsible for creating, updating and reviewing content around the end-to-end user journey and are comfortable using evidence, data and research. They build relationships across government to focus on the needs of the user and to influence stakeholders. They contribute to and use style guides and design patterns.

Qualifications Required
For jobs in Band B & C you must hold a minimum of 3 Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria
1. Excellent verbal and written communication skills, with an ability to convey content design principles and the benefits of a user-centred approach.
2. Experience of writing for the web, with the ability to plan and create accessible, user-centred content.
3. Experience of delivering content within agreed publishing workflows, interacting with subject matter experts to fact check and ensure accuracy of content.
4. Experience in using web metrics and user feedback to research, create and refine content.

Nationality requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UKs
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We strongly urge that EU nationals who may not have Settled or Pre-Settled Status make an application before 30 June 2021, to ensure their continued eligibility to employment.

Further Information
For further information on this vacancy please download and review the "Person Specification and Further Information for Job Applicants" which you will find below. Further information on the post is available from Alastair Hutchison at Alastair.Hutchison@gov.scot.

To apply for this post, you will need to provide the information requested below via the online application process. These must be combined into one document as the system can only accept a single document upload per application.

A CV (no longer than two pages) setting out your career history, with key responsibilities and achievements. Add to your CV your personal statement (no longer than 750 words) explaining why you consider your personal skills, qualities and experience suitable for this role, with particular reference to the criteria in the person specification.

Failure to submit a single combined document (CV and personal statement) will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification.

Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice with an account registered to either 'Microsoft Teams' or 'Webex' applications by which you can undertake the interview/assessment if selected. Should you be invited to interview, you will be told which platform the event will take place on. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@gov.scot.

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