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Response Manager

This job is closed and is displayed for reference only. 

Job summary

£39312 - £47065
Around 37.00 per week
Closing Date
06 May 2021 at midnight
Employment Type
Permanent Employee

We are currently seeking applications for a Response Manager within the Response Unit based in Edinburgh. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

The Inquiry was established in 2015 under statute and is independent of SG. The purpose of the Inquiry is to raise awareness of the abuse of children in care, and in particular, to identify the systemic failures that led to abuse happening. The Inquiry may make recommendations to improve legislation, policy and practice. The Inquiry, chaired by Lady Smith, began its first phase of public hearings in May 2017 and will continue until such time as its work has been completed. The Inquiry's terms of reference (it's remit) is available on its website.

The Response Unit sits within the Response, Relations and Response Division of the Directorate for Children and Families. The Division leads a number of aspects of the Scottish Government's relationship with survivors, including financial redress. The Response Unit co-ordinates and instructs SG's representation to the Inquiry in its capacity as a core participant. To that end, the Response Unit anticipates and responds to the policy and wider implications of the Inquiry as it progresses, collaborating with colleagues within SG (including its Executive Agencies) and liaising with stakeholders across the public sector. The Response Unit also identifies, reviews and transfers SG information to the Inquiry, and supports SG witnesses. The Response Unit reports to the Deputy First Minister, who has lead Ministerial responsibility for the Inquiry. There is an information barrier in place between the Response Unit and the Sponsor Team to the Inquiry.

The Response Unit works closely as a team, including with its solicitors in SGLD Litigation Division. The variety in this post, level of (supported) autonomy, high profile of the work and the Response Unit's project-managed approach, allow for a range of development opportunities.

Given the subject-matter, the Response Unit has a bespoke professional support and well-being package in place for the team; and everyone in the Unit looks out for, and supports, each other.

Qualifications Required
For jobs in Band B & C you must hold a minimum of 3 Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria
1. Strong personal resilience and an ability to recognise when others may need additional support.
2. Excellent team working and interpersonal skills, including confidence working in a high profile and sensitive environment with a range of colleagues across government to influence and drive forward delivery.
3. Excellent communication skills, both written and verbal, with the ability to communicate effectively with different audiences.
4. The ability to analyse a range of material to identify and resolve issues which may be complex and span policy portfolios.

Nationality requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UKs
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We strongly urge that EU nationals who may not have Settled or Pre-Settled Status make an application before 30 June 2021, to ensure their continued eligibility to employment.

Further Information
For further information on this vacancy please download and review the "Person Specification and Further Information for Job Applicants" which you will find below. To apply, you must fully complete and submit an online application via this website before the closing date. To learn more about this opportunity, please contact Sandra Aitken at Sandra.aitken@gov.scot.

Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview. In addition, a personal device of choice, which has the interview application downloaded. This could be MS Teams or Webex for example. This will allow candidates to undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds.

If you experience any difficulties accessing our website or completing the online application form, please contact the resourcing team via recruitment@gov.scot.


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