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Head of Operations (Health and Social Care)

This job is closed and is displayed for reference only. 

Job summary

£74779 - £77340
Dundee and Glasgow
Around 37.00 per week
Closing Date
11 August 2021 at midnight
Employment Type
Permanent Employee

Head of Operations - Health and Social Care
Dundee or Glasgow with some remote working
£74,779 - £77,340

Social Security Scotland is  a new and exciting Executive Agency of the Scottish Government set up to deliver devolved and new benefits. We are a values based organisation delivering  Social Security services with dignity, fairness and respect to people from all walks of life including carers, young people and people on low incomes.

We are in a period of rapid growth and are looking to recruit a motivated and experienced senior manager for the position of Head of Operations (Health & Social Care) . The successful candidate will support service expansion and development  ,will contribute to  continual improvement of  operational policy,  business planning , corporate governance and strategic communications.

This is an exciting time to join us and this role will offer the successful candidate will help shape the development of these new services and ensure we make the right decisions for our clients.

Who we are looking for
This is an excellent opportunity for an experienced manager with a proven track record in managing change and delivering results within a Health and Social Care environment to join us. As a relatively new organisation the successful candidate will be pivotal in the development of our service.

You will be a strategic thinker with strong leadership and influencing skills who is able to develop and continually improve the service through service improvement and coaching colleagues. You will lead teams in service improvements and change in addition to having the ability to strategically advise on multi-disciplinary workforce developments and opportunities.

The successful candidate will embody our core values of dignity, fairness and respect and contribute to the development of a client focused culture

Essential Criteria 
1. Educated to Masters level in a relevant discipline or equivalent with postgraduate qualification or professional qualification and membership in a relevant area of knowledge, or equivalent experience.
2. Extensive experience of operating, communicating and building strong stakeholder relationships at the most senior levels.
3. Experience of leading and working in a complex health organisation.
4. Experience of managing multi-agency/professional health and social care teams.
5. A proven track record of managing change and service delivery.

• People Management
• Leading Others
• Communications and Engagement
• Analysis and Use of Evidence
• Improving Performance
• Financial Management

•This is a permanent and pensionable appointment. Health professional staff providing health assessments and medical opinion in relation to the administration of disability benefits, and who are existing members of the NHS Pension Scheme, will be permitted continued access to the NHS Pension Scheme.
•Professional membership registration costs paid by Social Security Scotland.

Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice with an account registered to the Webex app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

Further Information
To apply, please submit a CV outlining your relevant skills and qualifications for the role and a personal statement (of no more than 500 words) which demonstrates how you meet the essential criteria for this role. Remember, this must be evidence based and your answers should be clear, concise and reflect what actions you undertook. You may want to use the STAR(R) approach to respond to each criterion.

Your CV and statement should be submitted as one document via the online application form using the 'apply' button below.

For further information on this vacancy please download and review the “Person Specification and Further Information for Job Applicants” which you will find below. To apply, you must fully complete and submit an online application via this website before the closing date. To learn more about this opportunity, please contact Jillian Fraser who can be reached at jillian.fraser@socialsecurity.gov.scot

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot


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