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Head of Registration Process

This job is closed and is displayed for reference only. 

Job summary

£39312 - £47065
Around 37.00 per week
Closing Date
16 April 2021 at midnight
IRC83139 E
Employment Type
Permanent Employee

We are currently seeking applications for an Head of Registration Process within National Records of Scotland based in Edinburgh. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

National Records of Scotland (NRS) collects, preserves and produces information about Scotland's people and history and makes it available to inform current and future generations. This information is collected in a variety of ways, including the registration of births, still-births, deaths, marriages and civil partnerships.

The registration service in Scotland is delivered as a partnership between NRS and the 32 local authorities across the country. Local authorities are responsible for the recruitment, day-to-day training and remuneration of registration staff. NRS Registration Division administers the civil registration of vital events.

Registration sits within the NRS Operations & Customer Services Directorate. We are headed by the Deputy Registrar General (C1) and the branch consists of this post, a Local Services & Casework Manager (B2) and four B1-led teams. You will have direct line management responsibility for the Local Services & Casework Manager (B2) who has responsibility for 4 Team Leaders (B1) and 18 Caseworker (A3) staff.

The Head of Registration Process is a key role heading up the teams responsible for a variety of significant functions, including change of name; general registration; marriage, civil partnership and corrections; and logistical support for the whole of the registration service in Scotland.

The post will also potentially assume new responsibilities around registration processes for gender recognition and pre-24 week pregnancy loss.

Qualifications Required
For jobs in Band B & C you must hold a minimum of 3 Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria
1. Excellent written and oral communication skills with an ability to communicate and share complex information to a range of people including Registrars, Registration managers, the public and stakeholders.
2. A proven record of people management, ensuring that workloads are managed and teams are able to adapt quickly to changing circumstances and expectations.
3. Excellent organisational skills with an ability to manage a number of competing priorities and implement new ways of working.
4. The ability to analyse information to inform decision making and implement process improvements reflecting existing and emerging policy.

Nationality requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UKs
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We strongly urge that EU nationals who may not have Settled or Pre-Settled Status make an application before 30 June 2021, to ensure their continued eligibility to employment.

Further Information
For further information on this vacancy please download and review the “Person Specification and Further Information for Job Applicants” which you will find below. To apply, you must fully complete and submit an online application via this website before the closing date. To learn more about this opportunity, please contact Rod Burns at rod.burns@nrscotland.gov.uk

Important Information Regarding Interviews
In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview. In addition, a personal device of choice, which has the interview application downloaded. This could be MS Teams or Webex for example. This will allow candidates to undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds.

If you experience any difficulties accessing our website or completing the online application form, please contact the resourcing team via recruitment@gov.scot.

Further information for this job


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